Designed in Sweden

Free shipping from our warehouse in Sweden

3-year statutory warranty

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Questions about PawBox or which size to choose? Write to us. As you type, we show answers that may already help.

FREQUENTLY ASKED QUESTIONS

How does PawBox work?

PawBox is a portable, sound-dampening dog den with acoustic panels and a fabric cover. Its construction helps reduce disturbing noise and gives your dog a cosy place of its own to retreat to during fireworks, thunderstorms, travel or other unsettled situations.

Is PawBox completely soundproof?

No. PawBox reduces noise but is not completely soundproof. It can make surrounding noise less noticeable to your dog, but it does not block out all sound. Its effect depends on factors such as room acoustics, placement and how PawBox is used.

Can PawBox help a noise-sensitive or stressed dog?

PawBox is designed to provide a calmer, more sheltered space and may support dogs that react to loud or sudden sounds. Always let your dog choose when to go in and out. For severe or lasting fear, also consult a vet or a qualified dog behaviour specialist.

Which PawBox size should I choose?

Choose a size that lets your dog stand up, turn around and lie down comfortably. Measure your dog's height and length and compare them with the dimensions on each product page. See our range for current models and sizes.

What is included when I buy a PawBox?

PawBox comes with the parts needed to assemble the den, including the frame, fabric and sound-dampening acoustic panels. The exact contents for your model are listed on its product page.

How do I assemble PawBox?

Assemble the frame according to the instructions, then place the acoustic panels in the fabric's designated pockets. Check that all parts are secure before your dog uses PawBox. You can also find instructions on the PawBox Manual page.

How do I help my dog get used to PawBox?

Place PawBox in a quiet spot your dog already likes. Keep the entrance easy to access and let your dog explore the den at its own pace. A blanket with a familiar scent, treats or a favourite toy can help build a positive association. Never force your dog inside.

Where should I place PawBox?

Place PawBox indoors on a flat, stable surface, preferably in a quiet room away from windows, exterior doors and other noticeable sources of noise. Keep the entrance clear and do not block ventilation.

How do I clean PawBox?

Remove the frame and acoustic panels before washing the fabric. The fabric can be machine washed at 30°C. Let all parts dry completely before reassembling PawBox.

Is PawBox safe for dogs?

PawBox is designed as a safe resting place for dogs. Choose the right size, assemble the den according to the instructions and regularly check that the fabric, frame and panels are intact. Supervise the first few uses and do not use the product if your dog tries to chew through or eat the material.

How long does delivery take?

Delivery is 1-3 business days within Sweden and 2-7 days internationally. Once your order has been shipped, you will receive delivery information via the contact details you provided at purchase.

Can I return my order?

Yes, you can return your order under our current return terms. Read the full information in our returns and refund policy before sending the product back.

What size should I choose?

Choose a size where the dog or cat can enter, turn around, and lie down comfortably. Check the dimensions on the product page and compare them with your pet's length, shoulder height, and resting area before purchasing.

What are the dimensions of PawBox?

Small is 50 × 50 × 50 cm, Medium 60 × 60 × 60 cm and Large 70 × 70 × 80 cm (H × W × D). The sound-absorbing panels are 4 cm thick.

Is PawBox soundproof?

PawBox is sound-dampening. The sound-absorbing panels help reduce disruptive noise, but the design does not block out all sound.

Can PawBox help a dog that is afraid of fireworks?

PawBox can provide the dog with a cozy den and be part of a calm environment. Introduce it well in advance. Contact a veterinarian if the dog has severe fear or panic.

How do I get my dog used to PawBox?

Set up PawBox when things are quiet at home. Let the dog explore it at its own pace and reward voluntary interest with treats, play, or rest. Never force the dog inside and do not shut it in.

Can the dog be shut inside PawBox?

No. PawBox should be used as a den that the animal enters by choice, with free entry and exit.

Is a carrying case included?

Yes. A smart carrying case is included, so PawBox is easy to store and take anywhere.

Can I take PawBox with me on a trip?

Yes. The PVC frame can be dismantled, and PawBox is easy to store and take with you: home, to a hotel, in the caravan or at the campsite.

What material is PawBox made of?

Sound-absorbing panels, durable and water-repellent fabric, and a sturdy PVC frame with acoustic tubes. The exterior is black and the interior is gray.

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