Frequently asked questions about PawBox

PawBox is a portable, sound-dampening dog den with acoustic panels and a fabric cover. Its construction helps reduce disturbing noise and gives your dog a cosy place of its own to retreat to during fireworks, thunderstorms, travel or other unsettled situations.

No. PawBox reduces noise but is not completely soundproof. It can make surrounding noise less noticeable to your dog, but it does not block out all sound. Its effect depends on factors such as room acoustics, placement and how PawBox is used.

PawBox is designed to provide a calmer, more sheltered space and may support dogs that react to loud or sudden sounds. Always let your dog choose when to go in and out. For severe or lasting fear, also consult a vet or a qualified dog behaviour specialist.

Choose a size that lets your dog stand up, turn around and lie down comfortably. Measure your dog's height and length and compare them with the dimensions on each product page. See our range for current models and sizes.

PawBox comes with the parts needed to assemble the den, including the frame, fabric and sound-dampening acoustic panels. The exact contents for your model are listed on its product page.

Assemble the frame according to the instructions, then place the acoustic panels in the fabric's designated pockets. Check that all parts are secure before your dog uses PawBox. You can also find instructions on the PawBox Manual page.

Place PawBox in a quiet spot your dog already likes. Keep the entrance easy to access and let your dog explore the den at its own pace. A blanket with a familiar scent, treats or a favourite toy can help build a positive association. Never force your dog inside.

Place PawBox indoors on a flat, stable surface, preferably in a quiet room away from windows, exterior doors and other noticeable sources of noise. Keep the entrance clear and do not block ventilation.

Remove the frame and acoustic panels before washing the fabric. The fabric can be machine washed at 30°C. Let all parts dry completely before reassembling PawBox.

PawBox is designed as a safe resting place for dogs. Choose the right size, assemble the den according to the instructions and regularly check that the fabric, frame and panels are intact. Supervise the first few uses and do not use the product if your dog tries to chew through or eat the material.

Delivery is 1-3 business days within Sweden and 2-7 days internationally. Once your order has been shipped, you will receive delivery information via the contact details you provided at purchase.

Yes, you can return your order under our current return terms. Read the full information in our returns and refund policy before sending the product back.